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Privacy Policy

Privacy Policy for AJW Landscaping

Last Updated: September 23, 2025

AJW Landscaping ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.ajwlandscaping.co.uk or engage with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, or other details you provide when contacting us, requesting a quote, or engaging our services.

  • Non-Personal Information: Data about your visit to our website, such as IP address, browser type, operating system, and browsing behavior, collected via cookies and analytics tools.

  • Service-Related Information: Details related to the services we provide, such as site addresses or project specifications.

2. How We Collect Information

We collect information through:

  • Website Forms: When you submit inquiries, request quotes, or contact us via our website.

  • Cookies and Analytics: We use cookies and tools like Google Analytics to track website usage and improve user experience. You can manage cookie preferences via your browser settings.

  • Direct Communication: Information provided via email, phone, or in-person interactions.

  • Third Parties: We may receive information from third parties, such as property management companies, with your consent.

3. How We Use Your Information

We use your information to:

  • Provide and manage our landscaping and grounds maintenance services.

  • Respond to inquiries and provide quotes or customer support.

  • Improve our website and services through analytics.

  • Send marketing communications (with your consent).

  • Comply with legal obligations or resolve disputes.

4. Legal Basis for Processing

We process personal data based on:

  • Consent: For marketing communications or certain data collection activities.

  • Contract: To fulfill our services or respond to your inquiries.

  • Legitimate Interests: For website analytics, improving services, or fraud prevention.

  • Legal Obligation: To comply with applicable laws.

5. Sharing Your Information

We may share your information with:

  • Service Providers: Trusted third parties who assist with services (e.g., payment processors, IT providers) under strict confidentiality agreements.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we keep service-related data for the duration of our contract and up to 7 years for tax purposes.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent (where applicable).

To exercise these rights, contact us at [insert contact email/phone]. We will respond within one month.

9. Cookies

Our website uses cookies to enhance user experience and analyze site performance. You can opt out of non-essential cookies via your browser settings. For more details, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. International Data Transfers

If we transfer data outside the UK, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your information.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Please check back regularly.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

AJW Landscaping
Email: andy@ajwlandscaping.co.uk

Alternatively, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.o

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